Privacy Policy

Thank you for visiting https://www.stepsdigital.io (the “Website”), operated by Steps Digital Limited, a company incorporated in Hong Kong with Business Registration Number 72281939 (“Steps Digital”, “we”, “us”, or “our”).

This Privacy Policy explains how we collect, use, disclose, and protect information that you provide to us or that we collect from you through your use of our Website. We are committed to respecting your privacy and complying with applicable data protection laws, including but not limited to the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and, where applicable, the General Data Protection Regulation (GDPR) of the European Union.

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1. Information We Collect

We collect several types of information from and about users of our Website, including:

a. Personal Data

Personal Data refers to information that can be used to identify you directly or indirectly. This may include:

• Full name

• Email address

• Phone number

• Company name and job title

• Location (city, country)

• Any personal data you voluntarily submit via forms or communication channels

b. Automatically Collected Data

We automatically collect certain information when you access or use the Website. This may include:

• IP address

• Browser type and version

• Device type and operating system

• Language preferences

• Date and time of your visit

• Pages viewed, time spent on pages, and links clicked

• Referring URL or source

c. Cookies and Tracking Technologies

We use cookies, pixels, and other tracking technologies to enhance your experience and analyze website performance. Cookies help us understand usage patterns, save preferences, and provide targeted content.

You can manage your cookie preferences in your browser settings. Please note that disabling cookies may impact functionality.

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2. How We Use Your Information

We use your information for the following purposes:

• To operate, manage, and improve our Website and services

• To respond to inquiries, support requests, or feedback

• To personalize your experience and display relevant content

• To communicate with you, including marketing and promotional content (if consented)

• To monitor and analyze usage patterns for website optimization

• To detect and prevent fraud, abuse, or security issues

• To comply with legal obligations

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3. Legal Basis for Processing Personal Data (EU Visitors)

For users located in the European Economic Area (EEA), our legal basis for collecting and processing your personal data may include:

• Consent – where you have given explicit consent for a specific purpose

• Contract – to fulfill obligations under a contract with you

• Legal Obligation – to comply with legal or regulatory requirements

• Legitimate Interests – to operate and improve our business, where such interests are not overridden by your privacy rights

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4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal data. We may share your information in the following circumstances:

a. With Service Providers

We may share data with third-party vendors who perform services on our behalf (e.g., web hosting, email delivery, analytics). These providers are bound by confidentiality and data protection obligations.

b. For Legal Purposes

We may disclose your information to legal authorities or third parties if required by law or in good faith belief that such action is necessary to:

• Comply with a legal obligation

• Protect and defend our rights or property

• Prevent or investigate potential wrongdoing

• Protect the safety of users or the public

c. Business Transfers

If Steps Digital is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction. We will provide notice before your data becomes subject to a different privacy policy.

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5. International Data Transfers

As a Hong Kong-based company, your information may be transferred to—and maintained on—servers located outside of your country, including jurisdictions that may not provide the same level of data protection.

We take appropriate safeguards to ensure your data is treated securely in accordance with this Privacy Policy and applicable laws.

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6. Data Security

We implement technical and organizational measures to safeguard your personal data, including:

• Encryption of data in transit (HTTPS)

• Firewalls and intrusion detection systems

• Access control and authentication mechanisms

• Regular software and security updates

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

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7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymise it.

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8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access – Request a copy of the personal data we hold about you

• Correction – Request correction of inaccurate or incomplete data

• Erasure – Request deletion of your personal data

• Restriction – Request that we restrict processing of your data

• Objection – Object to processing based on our legitimate interests

• Portability – Request transfer of your data to another service provider

• Withdraw Consent – If processing is based on consent, withdraw at any time

To exercise any of these rights, please contact us using the information provided below.

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9. Third-Party Links

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

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10. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal data from minors. If we learn that we have collected personal data from a child under 18, we will delete that information promptly.

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11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will notify users by updating the "Effective Date" above or by other appropriate means.

We encourage you to review this page periodically to stay informed about how we protect your personal data.

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12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

Steps Digital Limited
Business Registration Number: 72281939
Email: info@stepsdigital.io
Website: https://www.stepsdigital.io